{"id":5484,"date":"2022-10-11T20:30:22","date_gmt":"2022-10-11T18:30:22","guid":{"rendered":"https:\/\/eipli.com\/?page_id=5484"},"modified":"2024-07-04T17:23:50","modified_gmt":"2024-07-04T15:23:50","slug":"carta-dei-servizi-e-standard-di-qualita","status":"publish","type":"page","link":"https:\/\/trasparenzapubblica.it\/societa-trasparente\/carta-dei-servizi-e-standard-di-qualita\/","title":{"rendered":"Carta dei servizi e standard di qualit\u00e0"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"5484\" class=\"elementor elementor-5484\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1316aaf elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"1316aaf\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7c707b8\" data-id=\"7c707b8\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-adb1f9a elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"adb1f9a\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-c8cbc5f\" data-id=\"c8cbc5f\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-d6c7e01 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"d6c7e01\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-0ec7acd\" data-id=\"0ec7acd\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-46d8142 elementor-widget elementor-widget-heading\" data-id=\"46d8142\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Carta dei servizi e standard di qualit\u00e0<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-03a7365\" data-id=\"03a7365\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-915ef8d elementor-align-right elementor-hidden-mobile elementor-widget elementor-widget-button\" data-id=\"915ef8d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#elementor-action%3Aaction%3Dpopup%3Aopen%26settings%3DeyJpZCI6IjIzMTY1IiwidG9nZ2xlIjpmYWxzZX0%3D\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"icon icon-menu-button-of-three-horizontal-lines\"><\/i>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Menu rapido<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-bcdf06d elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"bcdf06d\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-a768c55\" data-id=\"a768c55\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5eb385f elementor-widget elementor-widget-toggle\" data-id=\"5eb385f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"toggle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-9931\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-9931\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Normativa di riferimento<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-9931\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-9931\"><ul>\n<li>\n<li>Dlgs 14 marzo 2013, n. 33 articolo 32 &#8211; Obblighi di pubblicazione concernenti i servizi erogati &#8211; link <a href=\"https:\/\/www.normattiva.it\/uri-res\/N2Ls?urn:nir:stato:decreto.legislativo:2013-03-14;33~art32!vig=\">QUI<\/a><br>1. Le pubbliche amministrazioni e i gestori di pubblici servizi pubblicano la carta dei servizi o il documento contenente gli standard di qualit\u00e0 dei servizi pubblici.<br>2. Le pubbliche amministrazioni e i gestori di pubblici servizi, individuati i servizi erogati agli utenti, sia finali che intermedi, ai sensi dell&#8217;articolo 10, comma 5, pubblicano:<br>a) i costi contabilizzati e il relativo andamento nel tempo;<br>b) (lettera abrogata dall&#8217;art. 28 del d.lgs. n. 97 del 2016).<\/li>\n<\/li>\n<\/ul><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8c5aa37 elementor-grid-1 elementor-posts--thumbnail-top elementor-grid-tablet-2 elementor-grid-mobile-1 elementor-widget elementor-widget-posts\" data-id=\"8c5aa37\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;custom_columns&quot;:&quot;1&quot;,&quot;custom_row_gap&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:0,&quot;sizes&quot;:[]},&quot;custom_columns_tablet&quot;:&quot;2&quot;,&quot;custom_columns_mobile&quot;:&quot;1&quot;,&quot;custom_row_gap_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;custom_row_gap_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"posts.custom\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t      <div class=\"ecs-posts elementor-posts-container elementor-posts   elementor-grid elementor-posts--skin-custom\" data-settings=\"{&quot;current_page&quot;:1,&quot;max_num_pages&quot;:0,&quot;load_method&quot;:&quot;numbers&quot;,&quot;widget_id&quot;:&quot;8c5aa37&quot;,&quot;post_id&quot;:5484,&quot;theme_id&quot;:5484,&quot;change_url&quot;:false,&quot;reinit_js&quot;:false}\">\n      <div class=\"elementor-posts-nothing-found\"><\/div>\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Menu rapido Normativa di riferimento Dlgs 14 marzo 2013, n. 33 articolo 32 &#8211; Obblighi di pubblicazione concernenti i servizi erogati &#8211; link QUI1. Le pubbliche amministrazioni e i gestori di pubblici servizi pubblicano la carta dei servizi o il documento contenente gli standard di qualit\u00e0 dei servizi pubblici.2. Le pubbliche amministrazioni e i gestori [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-5484","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/trasparenzapubblica.it\/societa-trasparente\/wp-json\/wp\/v2\/pages\/5484","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/trasparenzapubblica.it\/societa-trasparente\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/trasparenzapubblica.it\/societa-trasparente\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/trasparenzapubblica.it\/societa-trasparente\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/trasparenzapubblica.it\/societa-trasparente\/wp-json\/wp\/v2\/comments?post=5484"}],"version-history":[{"count":6,"href":"https:\/\/trasparenzapubblica.it\/societa-trasparente\/wp-json\/wp\/v2\/pages\/5484\/revisions"}],"predecessor-version":[{"id":23379,"href":"https:\/\/trasparenzapubblica.it\/societa-trasparente\/wp-json\/wp\/v2\/pages\/5484\/revisions\/23379"}],"wp:attachment":[{"href":"https:\/\/trasparenzapubblica.it\/societa-trasparente\/wp-json\/wp\/v2\/media?parent=5484"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}